1. General information

Who is the Data Controller?

Verbax srl with headquarters in Piazza delle Institutions 39F – 31100 Treviso (Italy) C.F. and VAT no. 01391880299 (“Verbax srl”), is the Data Controller, ie the person who decides how and why to process your personal data.

You can always contact Verbax srl by writing to the above address, calling +39 0426 270021.

Who is the Personal Data Protection Officer?

Verbax srl has appointed a Personal Data Protection Officer.

If you wish, for any request regarding the protection of your personal data and the exercise of your rights, you can contact Verbax srl via e-mail at verbax@verbax.it

2. What personal data do we collect?

The categories of personal data that Verbax srl collects and processes when you browse or shop on www.verbax.info are the following:

a) we collect your e-mail address when you sign up for our newsletter service;

b) we process the personal data you provide us when you fill out the contact form to request advice or download the information brochure;

c) subject to your consent, we collect and use your personal data for marketing purposes;

d) we collect information about your browsing on www.verbax.info, such as the pages you visit and how you interact with the single page and we save this information on our servers.

We inform you that Verbax srl does not process personal data relating to minors. If you access www.verbax.info and use the services offered by Verbax srl, you declare that you are of legal age.

3. How do we use the personal data collected?

Verbax srl collects and processes your personal data for the following purposes:

a) management of requests for information, we use the personal data you provide to satisfy your requests for information and requests for assistance.

b) statistical analyzes and surveys. We use some information on your use of the Site to carry out statistical analyzes and surveys in order to improve our offer and our services;

c) subject to your express consent, we may use the contact details you have provided for commercial communications on our products and services, in order to update you on news, new arrivals, exclusive products, our offers and promotions. Furthermore, always with your consent, we will be able to use your contacts as part of market research and surveys for the detection of satisfaction in order to improve our services and the relationship with our users. These communications will take place exclusively in the manner you have chosen (via e-mail, SMS, telephone, paper mail, Whatsapp).

In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high safety standards, in full compliance with current legislation.

4. Who will process your data?

Your personal data will be processed by Verbax srl internal staff who are specifically trained and authorized to process them.

Your personal data will also be transmitted to third parties that we use to provide our services; these subjects have been adequately selected and offer a suitable guarantee of compliance with the rules on the processing of personal data. These subjects have been designated as data processors and carry out their activities according to the instructions given by Verbax srl and under its control.

The third parties in question belong to the following categories: banking operators, internet providers, companies specialized in IT and telematic services; couriers; companies that carry out marketing activities; companies specializing in market research and data processing.

Your data may be transmitted to the police forces and to the judicial and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, the prevention and protection from threats to public safety, to allow Verbax srl to ascertain , exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

5. Non-EU data transfer

Some of the third parties listed in the previous paragraph “Who will process your data?” may be based in countries outside the European Union which nevertheless offer an adequate level of data protection, as established by specific decisions of the European Commission (http://www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa -community-and-international / data-transfer-to-third-countries # 1).

The transfer of your personal data to countries that do not belong to the European Union and that do not ensure adequate levels of protection will be carried out

i only after the conclusion between Verbax srl and said subjects of specific agreements, containing safeguard clauses and appropriate guarantees for the protection of your personal data so-called “standard contractual clauses”, also approved by the European Commission, or if the transfer is necessary for conclusion and execution of a contract between you and Verbax srl (for the purchase of goods offered on our Site, for registration on the Site or the use of services on the Site) or for the management of your requests.

6. How long do we keep the data?

We keep your personal data for a limited period of time, which varies according to the type of activity that involves the processing of your personal data.

After this period, your data will be permanently deleted or in any case made irreversibly anonymous.

Your personal data is stored in compliance with the terms and criteria specified below:

a) data collected to conclude and execute contracts for the purchase of goods on www.verbax.it: up to the conclusion of the administrative-accounting formalities. The billing data will be kept for ten years from the billing date;

b) Registered User data: the data will be kept until you request the cancellation of your Verbax srl profile;

c) data relating to the payment: up to the certification of the payment and the conclusion of the related administrative and accounting formalities resulting from the expiry of the right of withdrawal and the terms applied for contesting the payment;

d) data collected in the context of the use of services offered on www.verbax.it: these data are kept until the termination of the service or cancellation of the subscription to the service by the User;

e) data related to user requests to our Customer Service: the data useful to assist you will be kept until your request is satisfied;

f) CV: for six months from receipt;

g) data used for commercial communication activities towards users who purchase products on www.verbax.it (soft spam): these data are kept until the termination of the service or the exercise of the opposition by unsubscribing by the user ;

h) data provided for commercial communications activities, opinion polls and market research: up to the request by the user to interrupt the activity and in any case within 2 years from the last interaction of any kind of user with Verbax srl ;

i) data used to personalize the Site and to show customized commercial offers: as long as the user does not request the cessation of the activity and in any case within two years of the user’s last interaction of any kind with Verbax srl;

j) data used for carrying out market research and surveys for the detection of satisfaction: as long as the User does not request the cessation of the activity.

In any case, for technical reasons, the termination of the processing and the consequent definitive cancellation or irreversible anonymization of the related personal data will be final within thirty days from the terms indicated above.

7. Your rights

You can exercise your rights at any time with reference to the specific processing of your personal data by Verbax srl. Find below their general description and how to exercise them.

a) Access your data and modify it: you have the right to access your personal data and to request that it be corrected, modified or integrated with other information. If you wish, we will provide you with a copy of your data in our possession.

b) Revoke your consent: you can revoke at any time a consent you have given for the processing of your personal data in relation to any activity for marketing purposes. In this regard, we remind you that the sending of commercial and promotional communications, the carrying out of market research and surveys for the detection of satisfaction for the personalization of the website and commercial offers based on your interests are considered marketing activities. . Upon receipt of your request, we will promptly cease the processing of your personal data based on this consent, while different treatments or based on other assumptions will continue to be carried out in full compliance with the provisions in force.

c) Opposition to the processing of your data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, explaining the reasons that justify your request; before accepting it, Verbax srl will have to evaluate the reasons for your request.

d) Delete your data: in the cases provided for by current legislation you can request the cancellation of your personal data. Received and examined your request, if legitimate

we will promptly stop processing and delete your personal data.

e) Request that the processing of your personal data be temporarily limited: in this case Verbax srl will continue to keep your personal data but will not process them, unless it is subject to your different request and the exceptions provided by law. You can obtain the limitation of the processing when you dispute the accuracy of your personal data, when the processing is unlawful but you oppose the cancellation of your data, when your data no longer serves us but you need it to exercise your right in court and when you object to the processing, during the period in which we evaluate the reasons for your request.

f) Request your data or transfer them to a person other than Verbax srl (“right to data portability”). You can request to receive your data that we process based on your consent or on the basis of a contract with you in a standard format. If you wish, where technically possible, we can at your request transfer your data directly to a third party indicated by you.

In order to exercise some of your rights described above you can access your Verbax srl or alternatively you can contact us by calling +39 0426 270021 or by writing to verbax@verbax.it

To ensure that our users’ data are not infringed or illegitimate by third parties, before accepting your request to exercise one of the rights indicated, we will ask you for some information to be sure of your identity.

8. Security measures

We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee: the pseudonymisation or encryption of your data; the confidentiality, integrity, availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, Verbax srl undertakes to regularly test, verify and evaluate the effectiveness of technical and organizational measures in order to ensure continuous improvement in the safety of processing.

9. Complaints

If you believe that the processing of your personal data has been carried out illegally, you can lodge a complaint with one of the competent supervisory authorities for compliance with the rules on the protection of personal data.

In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data.

More information on the methods of presentation are available on the website of the Guarantor, at http://www.garanteprivacy.it.

10. Changes to this information

The constant evolution of our services may involve changes in the characteristics of the processing of your personal data described up to now. Consequently, this privacy statement may undergo changes and additions over time, which may also be necessary in relation to new regulatory interventions regarding the protection of personal data.

We therefore invite you to periodically check the contents: where possible, we will try to promptly inform you about the changes made and their consequences

The updated version of the privacy policy, in any case, will be published on this page, indicating the date of its last update.

11. Legislative references and useful links

The processing of your personal data is carried out by Verbax srl in full compliance with the regulations on the matter provided for by the General Data Protection Regulation (EU) 2016/679, the rules on the processing of Italian personal data and the provisions of the Authority of Italian control (http://www.garanteprivacy.it).